Frequently Asked Questions (FAQ)

Often this page will feature questions we have asked ourselves to simplify who we are and what we do. As we get questions from you we will also feature these on this page.
To ask a question please e-mail us using our contact form.

What is Phoenix?

Well, you may have read the ‘About Us’ yet, simply put we are a portal, a GPS to all that’s luxury. From notifying you of parties, yachts, hot restaurants, extraordinary travel, to just letting you know what's hot and where you can find it – it's a lifestyle glimpse and one that we wanted to see, we thought you may like it as well.

Do I need to be a member?

No, you do however have to share the same vision, to eliminate ignorance and allow each person to live their life as they wish. After all you have your life, let them live theirs.

I am a vendor, how can I be part of your preferred partners?

That’s easy, just let us know who you are and what you can offer, if we think its amazing and fits our standards we will add you to our network and tell the world. You also need to offer our loyal card holders a perk, so before you send us an e-mail, get out that pencil and see what perk or discount our card holders will receive when using your service.
Vendors please contact us using contact form.

What do you think Phoenix does that's different?

Well, if we did it right you would know the answer to this already. We set out to produce a website that as we said above, was a luxury one stop shop, all that was best, etc....
The reason we did this may be of more interest, we simply saw a lack of this service to our lifestyle, we scoured the web and saw a variety of sites we liked, yet thought there should have been more, therefore Phoenix, pardon the pun, was born to satisfy those that wanted to live out their dreams and be able to receive access to anything they wished without barriers or discrimination.

Is your donation from royalties a marketing gimmick?

Well it doesn't hurt, what kind of business would we be if we didn’t make money. The entire concept of Phoenix was to produce an affluent lifestyle website and offer a credit card that acted as a perks card. We then decided to donate 5% of our royalties to benefit the community we live in and the lifestyle we have chosen.
We felt that regardless of which card you carry you will still spend, whether it be a luxury store or simply getting gas. Using the Phoenix Lifestyle card you are supporting the community.
Never has spending made you feel so good.

What's next for Phoenix?

That's our question to you, this is your portal, where do you want us to go, or what do you wish us to offer?